YOUR SATISFACTION IS OUR HIGHEST PRIORITY. IF YOU HAVE ANY QUERIES RELATING TO YOUR ORDER, PLEASE CONTACT US AND WE WILL DO EVERYTHING WE CAN TO ASSIST YOU.
Sales taxes will be calculated at checkout where applicable.
We typically ship your order within 48 hours. We try to ship the same day. During peak periods, there may be a delay of one day (but we endeavour to avoid that). Your order status will be emailed to you when your order ships.
SHIPPING - NZ
*ALL ORDERS QUALIFY FOR FREE EXPRESS SHIPPING * (Limited time) .
All orders are shipped from our distribution center in Auckland. Please allow 1-3 business days for New Zealand deliveries. Please allow for an additional 1-2 days for rural deliveries.
SHIPPING - AUSTRALIA, CANADA, UK and USA*
*ORDERS ARE SHIPPED BY DHL EXPRESS
We use DHL Express to fulfil our international orders. Express Courier takes between 1-5 business days for these regions.
Shipping rates depend on your region and can be reviewed at checkout before placing your order.
Payment of additional duties and taxes may be required before your order is released from customs, depending on the delivery address. You will be liable for all import duties, customs and taxes levied by the country where your order is being shipped to. These costs are usually due at the point of, or after, delivery. We are not liable for these charges and unfortunately they cannot be refunded by us. If you are unsure about any of these charges and whether you will be affected, please contact your local customs office to find out more information.
Please note: Single Face Coverings only ship within New Zealand and Australia. Unless they are ordered within a 3pack or purchased with a pillowcase.